Head Office
Our head office covers east and central Kolkata — Salt Lake, Bidhannagar, New Town, Park Street, Howrah and Beleghata. Doorstep repair for six appliance categories, with the technician assigned from this office.
Trained technicians who work on all major appliance brands.
Over a decade repairing appliances across Kolkata.
We fit branded spares and tell you what has been replaced.
Same fault within 30 days, we come back free.
Customer reviews
“Inverter AC in our Sector II flat had stopped cooling and was showing an error code. The technician diagnosed a PCB fault, quoted before starting, and had it sorted the same evening. Clear about what was replaced.”
“Front-load washing machine was vibrating badly and the door would not unlock. They sent the technician's details ahead so our building let him in without fuss. Fixed in one visit and no advance payment asked.”
“Called them for the water purifier in our office pantry near Sector V. Prompt, professional, and they replaced the filters and explained the servicing interval. Have used them twice since for the office fridge.”
Kolkata Home Appliance Solutions — Head Office
EA Block, Sector 1, Bidhannagar, West Bengal 700064
Open 24 hours, 7 days
Bookings by phone & WhatsApp round the clock
Please call ahead before visiting in person.
This office
Salt Lake and New Town hold Kolkata's newest housing stock, and the appliance mix reflects that. Most calls reaching this office come from apartments and office floors rather than older independent houses — inverter split ACs running long hours through the summer, front-load washing machines, side-by-side refrigerators, and RO purifiers installed in pantries around Sector V.
That changes what a technician needs to carry. Jobs from this area lean towards electronic faults — PCB and sensor problems, inverter compressor errors, control panels that stop responding — more than the mechanical wear we see in older machines elsewhere in the city. Spare-part stock for all three offices is held here and moved out to the branches as needed, which is why this is the head office rather than simply another branch.
High-rise buildings also change the logistics. Getting a technician past the gate, into a service lift and onto the right floor takes time a ground-floor home does not, so slots for tower blocks are booked with a wider window. If your building needs visitor approval in advance, tell us when you book and we will send the technician's details ahead.
Our locations
You are on the Salt Lake head office page. These are the three areas we work from — pick whichever is closest to you.
Salt LakeHead office — you are here
Patuli & GariaSouthern branch — south Kolkata
New BarrackporeNorthern branch — northern suburbs
Coverage
This office covers east and central Kolkata. Neighbouring localities are often reachable the same day — call and we will tell you honestly whether we can get to you.
South Kolkata is handled by our Patuli-Garia branch and the northern suburbs by our New Barrackpore branch.
Services
Split, window, inverter and cassette units. Cooling loss, gas leakage, water dripping indoors, PCB and compressor faults.
Double door, side-by-side and inverter models common in Salt Lake and New Town flats. No cooling, ice build-up, noisy compressor.
Front-load machines are the norm here. Drainage failure, drum not spinning, door lock errors, heavy vibration on upper floors.
Convection and built-in ovens fitted into modular kitchens. Not heating, sparking, control panel and door switch faults.
Storage and instant water heaters. No hot water, slow heating, leakage, thermostat and heating element replacement.
RO, UV and UF units, including purifiers in office pantries around Sector V. Low output, taste complaints, filter and membrane changes.
Visiting
Salt Lake is served by the Bidhannagar and Salt Lake Sector V metro stations and by bus routes along the Bypass. Please call before coming so someone is expecting you. Most customers never need to visit — carrying a fridge or washing machine to us is rarely necessary, and a doorstep visit costs the same.
Have the appliance's brand, rough age and model number ready when you call. For gated complexes, share the block and flat number and any visitor-entry requirement so the technician is not held up at the gate.
Questions
Because this is the base office, same-day visits are usually possible within Salt Lake, Bidhannagar and New Town. Actual timing depends on the day's load and traffic.
Yes. Office refrigerators, water purifiers, microwave ovens and cassette ACs around Sector V and New Town are a regular part of the work from this office.
No. Tell us when booking and we will send the technician's name and number in advance so you can register the visit with your building office.
Yes. Inverter units make up a large share of the calls from this area, including compressor error codes and PCB faults.
The inspection charge applies to the visit and is payable whether or not the repair goes ahead. It is told to you before the technician is sent.
Our other offices
Serving Garia, Patuli, Tollygunge, Bhowanipore, Jadavpur, Baghajatin, Naktala and Sonarpur.
Serving New Barrackpore, Barrackpore, Sodepur, Dum Dum, Barasat, Madhyamgram, Birati and Khardah.
See all three on our Locations page.
Independent service provider. Kolkata Home Appliance Solutions is an independent repair service. We are not an authorised service centre and are not affiliated with, endorsed by or partnered with any appliance brand or manufacturer. Brand names are used only to describe the appliances we repair and remain the property of their respective owners.
Tell us the appliance and your locality. No advance payment — you pay after the service, and the repair carries our 30 day service warranty.
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